Cubavera
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Cubavera Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cubavera has 2.3 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend Cubavera to a friend or colleague.
- Rating Distribution
Pros: Good clothing, Good cloths, Good selection.
Cons: No customer service, Nonexistent customer service, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cubavera has 2.3 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend Cubavera to a friend or colleague.
- Rating Distribution
Pros: Good clothing, Good cloths, Good selection.
Cons: No customer service, Nonexistent customer service, Customer service.Recent recommendations regarding this business are as follows: "I do not have this package yet", "dont buyt here", "Love store need to explain don’t use POBOX ADDRESS", "Customer service must to be more efficient .", "Find another company to buy clothes from - at least do not trust any offers from Cubavera".
Most users ask Cubavera for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Cubavera Reviews
"Order delivery change"
Customer service. Lack of making an effort. I've ordered numerous times over the yrs but this was ridiculous.
"Shirt is too small"
I order two men linen shirts. The first one was too small and the second one never delivered. I want a to return and be refunded. User's recommendation:...
San Juan, San Juan Municipio
There is not way I can review this product, because I have not received
User's recommendation: I do not have this package yet
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Delivery hold since december 5
- Want my package
- Want my package
Preferred solution: Deliver product or service ordered
User's recommendation: Love store need to explain don’t use POBOX ADDRESS
New York, New York
Shirt is too small
User's recommendation: Customer service must to be more efficient .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Request the USPS tracking number
- Good cloths
- Dont have the coustumer service number on the website
Preferred solution: Deliver product or service ordered
User's recommendation: dont buyt here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order didnot received
Preferred solution: Deliver product or service ordered
Austin, Texas
Regrese 2 pantalones y nomas me regreso.el dinero de uno
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
Terrible customer service
User's recommendation: Avoid Cubavera
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mexico City, Mexico
Disputed charge
This is the third time I have emailed about this. You seem not to have a customer service phone number.
I responded to an offer posted to my email for 2 shirts for $50. I went to your online catalogue after seeing that there was noi restriction in the legal description of the offer on which shirts were available under this offer. I selected 2 proiced at $80 each. The description said the discount would appear upon checking out.
Instead I was charged the full amount for the two shirts and I do not wish to buy them under that condition. I have twice, in the last two days sent emails asking either to charge me the $50 (plus tax) or cancel the sale. I still have not heard. The credit card company told me the charge is listed as $170.80 but has not yet been processed.
This has been marked as disputed there. If you go to my account to complete the same at that price, it has already been marked as disputed and, if you attempt to collect it, I will activate the dispute and cancel the charge. I will not accept the package, which is being sent to a pick-up place. I will cancel my subscription to your emails and probably post a negative Yelp review.
I do not like fake come-ons.
Please contact me so we can sort this out so I don't have to do any of that. I do like your products.
- Good product
- Poor customer service
Preferred solution: Full refund
User's recommendation: Do not believe offers from Cubavera.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need help with a return and Order Number
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel this order
- Good selection
- Really terrible customer service and dishonest business practices
User's recommendation: Find another company to buy clothes from - at least do not trust any offers from Cubavera
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
What a fumbling through and run around trying to find out the status of one of my orders.
User's recommendation: Be cautious
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I waiting for my order,
- I like the lined pants
- Didnt come complet de order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Sent wrong size -Small - needed xL
User's recommendation: Be careful whem ordering size - so much is out of stock!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Sent wrong size -Small - needed xL
User's recommendation: Do business elsewhere
Refund
Preferred solution: Full refund
Newnan, Georgia
Need help with purchasing
User's recommendation: If you can’t talk to a rep then don’t do business
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Ordered 5 various colored shirts - all XL. Received 3 XL (my size) and 2 Small - which I can’t wear.
I returned the two small shirts via UPS to you at Seneca, SC wi try h my order No and a request for two Xl shirts Maybe my error or maybe you were out of that XL size or maybe someone there made a mistake on filling the order? In my return I explained what happened and asked for the XL shirts and I included my order No. WCU388492. Please provide 2 XZl shirts or if unavailable please provide two white XL shirts.
Thank you. Larry Jines, 713-484-****